First of all, if you need to consider refunds and returns, you likely ordered a product from us. Which means we owe you a huge “Thank you!” We wouldn’t exist without a community of happy Wandercup customers, and because of that we promise to do our best to deliver the customer experience, coffee gear, and of course, delicious coffee that you deserve. That said, here are some things you might want to know…
You may cancel an order at any time prior to shipment
For Wandercup Coffee…
- Coffee is perishable, and all Wandercup coffee is roasted to order, so we’re unable to offer returns due to health code regulations. But don’t worry – we’re here to help! If there was an error with your order, please feel free to email us at info@wandercup.co so we can address any and all concerns!
- If you didn’t like your coffee, our expert Customer Support team will help you find your soon-to-be favorites.
For Coffee Gear…
If you are dissatisfied with your order in ANY way, don’t hesitate to reach out to info@wandercup.co about a return or exchange within 30 days of purchase!